Privacy Policy

PuzzeleQuest Rooms respects the privacy of visitors who browse this website, submit a booking enquiry, or contact the venue for general information. This Privacy Policy explains how basic personal information may be collected, stored, and used when someone views the site or sends us a message.

Information may include details that visitors choose to submit directly, such as a name, email address, phone number, preferred booking date, and message content. We may also receive standard technical information like browser type, device category, approximate region, visited pages, and referral sources through routine website tools. This helps us answer enquiries, review traffic patterns, and keep the website operating correctly.

This website is used to provide venue information and respond to customer enquiries. If you contact us about a booking, we use the information you provide only for handling your request, confirming availability, or communicating about your visit.

Information We Collect

We may collect information when visitors browse pages, dismiss notices, send contact requests, or interact with basic site components. Examples include contact form entries, browser session details, approximate usage statistics, and website performance records. This information is used to maintain site quality, reduce spam, understand visitor behaviour, and improve the clarity of published content.

We try to limit data collection to what is reasonably needed for site administration and communication. Information provided to this website is treated as a venue enquiry and is not collected for unrelated marketing activity.

We may include links to third-party services such as maps, fonts, social networks, or analytics tools used to support normal website operation. Those external services operate under their own policies, and we are not responsible for changes made by those providers after a link is shared.

How Information May Be Used

Information may be used to respond to booking questions, review how visitors use the pages, prevent abuse, maintain security, and update policy content. We may also use records to investigate spam or repeated misuse of the contact form. Submitted information is used only in connection with the operation of the venue and this website.

We may retain submitted information for a reasonable period when necessary for communication, recordkeeping, security review, or legal compliance. Access to that information is limited to site administration needs connected to the operation of the business.

Third Parties and Updates

Some website functions may involve third-party services such as hosting tools, fonts, analytics, or external platforms linked from the site. Those services may process data under their own policies, and visitors should review them separately when leaving this website.

We may update this Privacy Policy from time to time. Continued use of PuzzeleQuest Rooms after any revision means the visitor accepts the updated policy as it applies to this website.